Donatos Pizza Shaker Heights

45719 ( 314 reviews )
Checking... 11:00 AM - 12:00 AM See Hours
20116 Van Aken Blvd, Shaker Heights, OH 44122, United States
+1 216-283-3333

Located at 20116 Van Aken Blvd in Shaker Heights, Donatos Pizza is generating a buzz among pizza enthusiasts. Customers consistently rave about the quality of the pizza and the delectable flavors that come straight from this establishment. Notably, reviewer Flora praised their pizzas for being "super fresh" and loaded with sauce, distinguishing them from other chains that often skimp on toppings. Juan Jeffrey echoed this sentiment, emphasizing the combination of good food and excellent service—an encouraging sign for first-time visitors.

However, it’s not all smooth sailing. Queen Precious highlighted a service hiccup, mentioning a lack of attentive staff and an unprofessional demeanor from one of the cashiers. Despite this, she still found the pizza enjoyable, particularly the cheese-rich offerings. Overall, many agree that Donatos Pizza Shaker Heights delivers on quality and taste, with Adam Byler and Thomas Bennett also reinforcing the notion of affordability and prompt delivery. If you're in the area and looking for satisfying pizza, Donatos could be worth a visit, just with a tip to not set your service expectations too high.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible toilet
  • Service options
    • Has no-contact delivery
    • Offers delivery
    • Offers takeaway
    • Serves dine-in
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves comfort food
    • Serves late-night food
    • Quick bite
    • Serves vegetarian dishes
  • Dining options
    • Serves lunch
    • Serves dinner
    • Has catering
    • Has counter service
    • Serves dessert
    • Has seating
  • Amenities
    • Has toilet
    • Has Wi-Fi
    • Free Wi-Fi
  • Atmosphere
    • Casual
  • Crowd
    • Family friendly
    • Good for groups
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Credit cards
  • Children
    • Good for kids
    • High chairs available
  • Parking
    • Free of charge street parking
    • Free parking lot
    • Plenty of parking

Reviews For Donatos Pizza Shaker Heights

Juan Jeffrey
Jul 1,2025
The pizza and service has always been good at this restaurant. Zero complaints.
Flora
Jun 9,2025
I ordered two pizzas over the phone for pickup and used a coupon when I got to the restaurant. The pizzas were absolutely delicious and super fresh. Unlike other pizza chains they actually put more than enough sauce on their pizzas. I will definitely order from here again.
Queen Precious
May 13,2025
I ordered online and my food was done a few minutes after arrival, which was 5min before my assigned pick up time. My food was fresh and hot. I enjoyed the serious cheese pizza. Every bite of it was cheesy. The service was somewhat too relaxed. The cashier and other workers seemed to want to entertain eachother rather than attend to their guest. There was no greeting upon entering the store and the cashier attempt at being sarcastic was both rude and disrespectful. Additionally, his attire and poor grooming made me question if he worked at the restaurant. Very poor representation of the company. Nonetheless, I still left a tip for the meal not the service.
Adam Byler
Apr 30,2025
Good pizza. Good price. Fast delivery
Thomas Bennett
Apr 13,2025
Great place to pick up a couple of pizzas.
Aja Nall
Apr 10,2025
My father was talking about this place non stop, he had it 10 years ago and claimed it was the best pizza he ever had in Ohio. He came to visit last weekend and we all finally got to try it and it was delicious! I even forgot to add a coupon code when ordering online, I called in to see if I could add it and the woman on the phone was so kind and accommodating. Will definitely be back!
Shelly Lazarus
Mar 19,2025
Service is great and talking with Kevin, the manager, was so interesting and helpful. Got an entire pizza making intro. Ask for him when you go in!
La'Tasha Thompson
Mar 19,2025
The food here is always good.. I always go in when Ms. Janet is there.. she always has my food on point. I'm very picky with my wings I need them crispy crispy and she does just that for me!

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